Privacy Policy of the Digitelia App

The Digitelia application is committed to protecting the privacy and personal data of its users. This privacy policy outlines the ways in which we collect, use, and protect the information you provide to us through the accommodation booking engine.

1. What data we collect

• First name
• Last name
• Phone number
• Email address
• Country
• Postal address
• Passport or ID number (if required by the accommodation)
• Credit card details (if enabled by the accommodation, stored encrypted and deleted 30 days after check-out)

2. Use of data

Data is used solely for booking fulfillment and statistical purposes. Digitelia does not use marketing or newsletter tools.

3. Cookies

The Digitelia application uses cookies necessary for its functionality. It may also use:

• Google Analytics (if enabled)
• Google reCAPTCHA
• Facebook Pixel or other tracking tools (if applicable)

4. Legal basis for processing

Processing is based on the user's consent and the fulfillment of contractual obligations (booking fulfillment).

5. User rights

• Access to their data
• Correction or modification
• Deletion of personal data
• Withdrawal of consent
• Submit a request to privacy@digitelia.io

6. Data retention period

Personal data is retained as long as needed for booking fulfillment or statistical purposes. Upon request, all data can be permanently deleted.

7. Access and modification

Users can, by logging into the Digitelia platform, access their data and modify or delete it.

8. Recipients and data transfers

Data is not transferred outside the EU, unless required to complete a booking (e.g., payments through PayPal, Stripe, Worldline, etc.).

9. Data security

The Digitelia app complies with PCI Compliance standards. All sensitive data is stored encrypted and deleted according to the established procedures.

10. Acceptance of the Policy and Terms

By completing a booking through the Digitelia platform, the user:

• Accepts this privacy policy
• Accepts the accommodation's policies, which:
• Are displayed during availability search per accommodation type
• Are shown at the final confirmation step via acceptance checkbox
• Are sent via email along with the complete booking details