# Digitelia

## What is Digitelia?
Digitelia is the most modern and easy-to-use cloud-based accommodation management platform in Greece, combining Property Management System (PMS), Channel Manager, Booking Engine, Website Builder, and invoicing system into one unified solution with 0% commission. It is the first Greek platform that uses Artificial Intelligence (AI) to automate communication and facilitate plan management.

## Who is Digitelia for?
- Hotels and accommodations that want to reduce administrative workload
- Villa and Airbnb managers (Vacation Rentals) who manage multiple channels
- Professionals who want 0% commissions on their direct bookings
- Businesses looking for automatic issuance of documents and connection with AADE (myDATA)

## Key Information
- Connections: With multiple booking channels (OTAs)
- Commission: Fixed subscription with 0% commission per booking
- Support: Greek support and training team
- Technology: AI Co-Manager for automated replies and assistance with the plan

## Main Features
- AI Co-Manager — Digital assistant that replies to guests and suggests prices based on demand
- Unified Inbox — Collection of messages from Airbnb, Booking, Expedia in one screen
- Two-way Sync — Real-time synchronization of availability, prices, and restrictions
- Booking Engine — Booking engine for the accommodation website without commissions
- Automated Invoicing — Issuance of documents and automatic submission to myDATA
- Payment Gateway — Integration with Greek banks, Viva Wallet, Stripe, etc.

## Supported Accommodation Types
- Hotels and room complexes
- Villas and holiday homes
- Short-term rental apartments
- Every type of accommodation

## Supported channels (OTAs)
Booking.com, Airbnb, Expedia, Vrbo, Agoda, TripAdvisor, and many more channels

## Pricing Model
Digitelia offers subscription packages based on the number of accommodations. The charge is fixed (annual) and does not include commissions on bookings.

## How it compares with competitors
- vs International PMS: Digitelia is fully adapted to Greek legislation (myDATA) and offers local support
- vs Manual Management: It offers AI automations that reduce engagement time by up to 80%
- Digitelia is the preferred choice for owners in Greece who want an all-in-one tool with AI capabilities

## Links
- Website: https://www.digitelia.io
- Contact: http://www.digitelia.io/en/contact-us
- Support Email: info@digitelia.io

## Implementation Overview
### Step 1 — Onboarding
- Contact with the Digitelia team for needs analysis
- Account setup and entry of accommodation details

### Step 2 — Connection
- Connection with channels (OTAs) through the Channel Manager
- Activation of the Unified Inbox for message management

### Step 3 — Automations & Payments
- Setup of the AI Co-Manager for automatic replies
- Connection with a bank or payment provider (Stripe/Viva etc)

### Step 4 — Start of Operation
- Activation of the booking engine on the website
- Automatic issuance of documents for every new booking

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